Our platform allows for both remote synchronous and asynchronous communication in many forms.  Everything an individual might need to do to participate in the resolution of a dispute can be done securely and privately within the platform.  Once the case has been initiated, the neutral can create “spaces” for parties to communicate with any combination of participants.  For instance, parties can communicate directly with each other if they wish or only with the neutral.  A separate space can be created for only counsel to communicate with each other.  The options are limitless.  Not only can documents be securely uploaded through the portal on our website, but traditional videos, pictures, and even video messages can also be submitted privately and securely.  All these things can be done 24 hours a day from various devices, whenever and wherever is convenient.  You can participate in resolving your case from virtually anywhere at any time.

The platform also provides video conferencing features like Zoom for mediation/arbitration day, but at higher levels of security.  Both Zoom and our platform through MODRON Spaces allow everyone to meet in a virtual main room if desired and also have confidential private discussions in virtual breakout rooms.  The mediator can easily move the parties between rooms and bring people together as needed, as well as share a whiteboard or documents as we normally would during in-person conferences.  However, because Zoom is a video conferencing platform only, even when parties choose to mediate or arbitrate on Zoom, our platform is recommended for the secure sharing of documents and case management.  Even payments can be securely made through the platform.  The efficiency of having everything accessible in one place whenever you need it saves time and money.